Here we collect the very latest updates regarding our services within secure digital communication
December 2024. Soon you will find a fax button in SharedMailbox in addition to our LoA2 and LoA3 button. This button will automatically be visible to all users provided they have a fax connection to their SharedMailbox account.
December 2024. Don’t forget that all our customers can customize the notifications that are sent out when emailing from SecureMailbox. Each organization can implement its own graphic profile such as logo, color and font. Contact us and we will help you with this!
December 2024. Is your inbox a mess? Sifting through emails, prioritizing, responding and keeping things organized can easily become a time-consuming task. Now you can flag messages in SharedMailbox, which helps users prioritize and organize their incoming messages. Flagged emails are a simple but powerful function for keeping order in a busy digital everyday life. By using flags strategically, you can create a more structured and productive work environment where important messages never fall through the cracks. Note that this function only works if case management is activated in Organizer.
November 2024. We can now offer a brand new feature in SharedMailbox. The function means connecting all function mailboxes in a common and secure address book for public organizations.
The benefits include:
* Secure digital communication: Everything takes place within the SecureAppbox platform.
* Verified recipients and senders: Communication takes place with the correct party, who is verified.
* More effective collaboration: Quickly find the right contact within other public organizations.
* Continuously updated: New recipients are added regularly.
* Time saving: Quick access to current function mailboxes which reduces manual work.
* Replace insecure processes: Supplement to the physical fax, REK letter and regular e-mail.
Your consent is requiredIn order to include your function mailboxes in the address book, we need your approval, it is only mailbox addresses that become visible to others within the same address book.
Please contact us to confirm which of your functional mailboxes should be added to the public organization’s address book.
November 2024. In case of absence, as you know, you can activate auto-reply in SecureMailbox. Now, in addition to activating auto-reply, you can also choose to have your mail forwarded to either a specific person within the organization or to a specific SharedMailbox. It is the administrator within your organization who has the ability to turn this on for you. Contact our support if you have any questions about this feature.
November 2024. In the SharedMailbox inbox, you can assign a message to a specific colleague, then the colleague receives a notification in his SecureMailbox that he has been assigned a specific message. Note, however, that you can only assign a message to a person who has access to the current function mailbox. You activate the function itself in the Organizer for the respective SharedMailbox.
November 2024. Now all organizations can choose for themselves after how many minutes or hours users should be logged out from SecureAppbox Connect. The reason why we have made this optional is that different organizations have different guidelines and policies within the framework of data security. If you wish to correct your organization’s logout time, you are welcome to contact our support.
September 2024. Our shared mailbox can be combined with various services. You can use the shared mailbox to communicate both internally and externally. You can also choose to connect the shared mailbox to the SDK, a digital fax or connect it to secure forms on, for example, your website. Due to the fact that the connection possibilities have become more and more in recent years, we want to make this clear inside the shared mailbox. Nowadays, you can see on the left side of a function mailbox which connections are connected to it. If it is a shared mailbox that has a fax connection, you will also see which number it is connected to.
August 2024. We have identified a need for several to be able to be a meeting administrator in our SecureMeetings service. As a result, we have now added a function that allows when inviting to a meeting to add one or more meeting administrators. This function is useful, for example, if you as a meeting organizer are prevented from attending the meeting, then a colleague can hold the meeting and administer it instead. However, keep in mind that the colleague to whom you assign the role must have a SecureAppbox account in your organization and identify themselves with the security level you use in the organization. For security reasons, individuals outside the organization organizing the meeting cannot be administrators.
May 2024. Now you can finally send larger files/attachments in SecureMailbox. We have increased the limit on attached files from 80 Mb to 500 Mb. Please contact us with any questions regarding this.
April 2024. Now all organizations and paying accounts are offered access to LOA3. This means that all of our customers can now send messages where the recipient verifies their identity with e-identification, which both makes the process easier and safer. This happens automatically and you don’t have to actively do anything. If you have any questions, you are welcome to contact our support.
Loa stands for Level of Assurance and is a trust framework used to estimate how reliable and protected an organization’s management of identities is.
The four different levels within LoA
