OssDsign Customer Communication Platform – CCP- for fast and compliant order management.
OssDsign manufactures cranial implants and technical materials for new bone formation and is used in cranial and facial reconstruction operations. With their product, it is possible for the first time to help patients who have not previously been treated, such as patients with larger brain tumours who have grown over several years. The implant, adapted to the patient’s anatomy, consists of a 3D-printed titanium mesh that provides protection and mechanical strength. The material is transformed over time into the patient’s own bone.
Every Implant is tailored to each patient
OssDsign Order Management System (CCP) handles daily role management and sensitive data from medical teams worldwide and all personal data and communications are handled according to GDPR. This means that all users who log in to the CCP are verified via SecureMailbox to ensure that the right patient gets the right implant. All medical teams are managed in SecureAppbox Organizer and the communication is protected in accordance with applicable laws and regulations.
“The collaboration with SecureAppbox has had a positive impact on our daily work and facilitated our order process. It is very easy to have all the communication and information about patient, defect, design proposal and quotation in a single place that is easy to access for both us and the customer. ”, Says Eva-Lena Korhonen, Customer Service Coordinator at OssDsign.